Register Your mySFS Account

mySFS - a new and improved customer experience.

It is our commitment to provide you with account management that simplifies life and keeps you moving. That's why the new mySFS portal has been designed with time-saving features such as paperless billing, flexible and secure payment options, and the ability to customize account alerts according to your preference so you can spend time on the things that matter most in life.

To use these new features and avoid any interrupted access, existing customers will re-register, while new customers need to register on the mySFS portal. The process is fast and easy, so you can get up and running in no time.

Getting started!

1. Have your account number handy.

Your existing account number is the key to your re-registration.

For your convenience, we have sent your unique account number to you via email. If you have not received an email containing your account number, please call Customer Care at 800-234-0971, Monday - Friday from 8:00 am – 8:00 pm EST. For TTY/TDD, please Dial 711.

2. Automatic payments? No worries!

Good news! If you're currently enrolled in auto pay, there's no need for any additional setup. Your automatic payment settings will transfer to your mySFS account.

3. Complete your registration:

Simply enter your existing account number in the designated field on the secure form and complete the remaining information to confirm your identity.

Once registered, you can update your profile, view statements online, select payment options, edit contact details, and set notification preferences.

Need Assistance?

As always, our Customer Care team is here to assist with any questions or guidance you may need during this transition process. Please feel free to contact them via phone at 800-234-0971, Monday - Friday from 8:00 a.m. – 8:00 p.m. EST. For TTY/TDD, please Dial 711.

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