Dealer Contact Information
Dealer Customer Service
The following information is to assist our Stellantis Dealers with any questions they may have to better support their customers.
CUSTOMER SERVICE
OPTION 1 - Customer Service
OPTION 2 - Payoffs
OPTION 3 - Credit/Funding
OPTION 4 - Titles
OPTION 5 - Dealer Admin
REGIONAL BUYING CENTERS
Central(888) 622-9209
South(800) 249-6318
Midwest(800) 262-3165
West(888) 622-9203
Northeast(833) 714-2917
RETAIL LOAN SUPPORT
Customer Care:(800) 234-0971
Monday - Friday: 8:00am - 8:00pm (EST)
Stellantis Financial Services
PO Box 205749
Dallas, TX 75320-5749
* Please include the customer's account number.
Dealer can obtain a quote via our dealer portal - SFS Dash or the automated response system by contacting 1-888-622-9207 and selecting Option 2. You will the customer's account information to access the payoff amount.
Loan Payoff Address:
Stellantis Financial Services
PO Box 205749
Dallas, TX 75320-5749
Lockbox Services 205749
Stellantis Financial Services
2975 Regent Blvd Ste 100
Irving, TX 75063
Funding Email for Stips: SFS.Funding@stellantis-fs.com
Funding Fax Number: 1-833-714-2937
LEASE SUPPORT
Customer Care:(800) 439-0985
Monday - Thursday: 8:00am - 11:00pm (EST)
Friday: 8:00am - 9:00pm (EST)
Saturday: 9:00am - 5:30pm (EST)
Stellantis Financial Services
75 Remittance Drive Suite 1738
Chicago, IL 60675
*Please include the customer's account number.
Dealer can obtain a quote via our dealer portal - SFS Dash or the automated response system by contacting 1-800-439-0985. You will the customer's account information or phone number to access the payoff amount.
Lease Payoff Address:
Stellantis Financial Services
PO Box 1730
Williamsville, NY 14231
Defi Solutions/Stellantis Financial Services
6400 Main Street Suite 200
Williamsville, NY 14221-5803
Funding Email for Lease: LeaseProcessing@stellantis-fs.com