Servicemembers Civil Relief Act (SCRA)

Decisions made during active military service can significantly impact the financial futures of service members and their families, especially concerning large purchases for basic needs like transportation. Stellantis Financial Services (SFS) aims to empower servicemembers with the information necessary to make sound financial decisions by understanding the nuances of the Servicemembers Civil Relief Act.

Did you know?

Active military can find assistance with what is known as the Servicemembers Civil Relief Act (SCRA), which is designed to ease financial and legal burdens on servicemembers and their families, enabling them to focus on their mission and duty.

Protection extends to eligible individuals of the following entities:

• Army
• Navy
• Air Force
• Marine Corps
• Coast Guard
• Active-duty reservists
• National Guard mobilized under federal orders for at least 30 days
• Active commissioned officers of the Public Health Service
• Active commissioned officers of the National Oceanic and Atmospheric Administration

As part of our commitment to our customers who serve in the military, SFS reviews our portfolio on a regular basis to identify customers who may be eligible for SCRA benefits.

Despite our daily searches, customers should let us know as soon as possible upon enlisting, receiving active-duty orders, or receiving deployment orders, so we can determine if they are eligible for SCRA benefits or company courtesy benefits.

SFS Lease Customers

There is an option to terminate a motor vehicle lease without an early termination fee. We want you to know that the SCRA permits servicemembers to terminate motor vehicle leases early without penalty after entering military service or receiving qualifying military orders for a permanent change of station or to deploy. When servicemembers lawfully terminate motor vehicle leases, the SCRA also requires you be refunded all lease amounts paid in advance. However, you may still be responsible for some end-of-lease amounts such as past due payments up to the date of termination, taxes, excess mileage and/or excess wear related to your vehicle(s).

SFS Loan Customers

SCRA benefits include, but are not limited to, a maximum interest rate of six percent for the period of active duty for a loan contract.

The SCRA intends to limit the amount of interest collected on financial obligations of any kind (forgiveness for amounts over 6% during military service). SCRA benefits legally expire at the end of your active-duty period. SCRA does not relieve you of your responsibility to make timely payments, nor does it prevent a creditor from reporting past-due payments to the credit bureaus. The creditor cannot, however, charge you a late fee for any late payments due in the SCRA eligibility period if the fee, coupled with the interest charges, would amount to greater than 6%.

At SFS we provide the servicemember the opportunity to direct how funds above 6% are provided to the servicemember in cases in which they have provided proof of active duty that has already occurred. Excess payments should be provided to the servicemember as a refund, applied toward future monthly payments, or applied toward principal curtailment.

If you were in active-duty status on the contract date but are deployed outside the USA or exited and then later re-entered active-duty status, we will honor a rate reduction request. We also honor rate reduction requests for National Guard active-duty orders even if not covered by the SCRA or state law.

You can find more information in our FAQs section addressing important tips such as:

• Appointment of a POA for your account while deployed
• Spousal Eligibility
• Requests for rate reduction
• Eligibility of Lease Terminations

If you have any questions or concerns about your account or need information concerning early termination, please contact our compliance team at compliance@stellantis-fs.com or 1-800-234-0971.

Stellantis Financial Services, Inc.
Attn: Compliance Department
3065 Akers Mill Road S.E., Suite 700
Atlanta, Georgia 303398